70 lines
3.2 KiB
Plaintext
70 lines
3.2 KiB
Plaintext
---
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layout: docs
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page_title: Frequently Asked Questions - VMware Provider
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sidebar_title: FAQ
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description: |-
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Frequently asked questions related to using Vagrant with VMware
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Workstation and VMware Fusion
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---
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# Frequently Asked Questions
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## Q: Can Vagrant VMware Plugin work without internet?
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No, Vagrant VMware plugin requires a new license every 6 weeks. Vagrant will try to renew the
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license automatically. If you are on an environment without internet, after 4 weeks Vagrant will emit a warning,
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and after 6 weeks, the VMware plugin will stop working. You can install a new license to reactive vagrant.
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## Q: I purchased a Vagrant VMware plugin license, but I did not receive an email?
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First, please check your JUNK or SPAM folders. Since the license comes from an
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automated system, it might have been flagged as spam by your email provider. If
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you do not see the email there, please [contact support](mailto:support@hashicorp.com?subject=License Not Received)
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and include the original order number.
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## Q: Do I need to keep the Vagrant VMware plugin license file on disk?
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After you have installed the Vagrant VMware plugin license, it is safe to remove
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your copy from disk. Vagrant copies the license into its structure for reference
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on boot.
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## Q: Do I need to purchase a separate license for VMware Fusion/Workstation
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Yes. The Vagrant VMware desktop plugin license is only valid the for the Vagrant
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plugin and cannot be used to license the VMware Fusion or VMware Workstation
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application.
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## Q: I lost my original email, where can I download my Vagrant VMware plugin license again?
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Please [contact support](mailto:support@hashicorp.com?subject=Lost My License&body=Hello support! I seem to have misplaced my Vagrant VMware license. Could you please send it to me? Thanks!). **Note:**
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please contact support using the email address with which you made the
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original purchase. If you use an alternate email, you will be asked to verify
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that you are the owner of the requested license.
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## Q: I upgraded my VMware product and now my license is invalid?
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The Vagrant VMware plugin licenses are valid for specific VMware product
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versions at the time of purchase. When new versions of VMware products are
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released, significant changes to the plugin code are often required to support
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this new version. For this reason, you may need to upgrade your current license
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to work with the new version of the VMware product. Customers can check their
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license upgrade eligibility by visiting the [License Upgrade Center](https://license.hashicorp.com/upgrade/vmware)
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and entering the email address with which they made the original purchase.
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Your existing license will continue to work with all previous versions of the
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VMware products. If you do not wish to update at this time, you can rollback
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your VMware installation to an older version.
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## Q: How do I upgrade my currently installed Vagrant VMware plugin?
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You can update the Vagrant VMware plugin to the latest version by re-running the
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install command:
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```shell-session
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$ vagrant plugin install vagrant-vmware-desktop
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```
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To upgrade the Vagrant VMware utility, download the latest version from the
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[Vagrant VMware utility downloads page](/vmware/downloads) and install the
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system package to your local system.
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